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Subscription Questions

  • What do you mean by recurring billing?

    Essentially this means you are purchasing an ongoing subscription to our service.  When you make a purchase from our store, your payment for the subscription will be automatically billed in recurring ...

  • How do I update my card details?

    To achieve this you can log in to  https://www.libertyshield.com/Account/Login You can then add a new card by selecting add new card under the credit/debit card section. Once you have added a new card...

  • How to change billing options

    To achieve this you will need to login to  https://www.libertyshield.com/Account/Login   From there click Change Subscriptions then select the billing plan you require....

  • How do I cancel my subscription?

    We're sorry that you are thinking about canceling your subscription with us and I do hope that our services have met with your expectations? All our subscription payments work on a recurring basis and...

  • Can I get a refund?

    This obviously depends entirely on the exact nature of your refund request; we do offer a 24 hour full money back guarantee if you cancel within the first 24 hours of your subscription and contact us ...