The advent of internet-connected TVs (i.e. Smart TVs) has allowed users to access a whole range of IPTV apps directly from their television remote.
Popular models are offered by all leading manufacturers including Samsung, with apps available including BBC iPlayer, ITVX, All 4 and Smart IPTV.
Connecting over WiFi
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On the TV: Settings > General > Network > Open Network Settings and join your VPN Router's WiFi.
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Restart the TV so apps pick up the new location.
Connecting with a wired connection
As standard we recommend a wired connection from your Smart TV to the VPN Router using DHCP (automatic connection). If your VPN Router is in a different room to your Smart TV, consider a powerline adapter instead of running a long cable.
UK apps missing (BBC iPlayer, ITVX etc.)?
Samsung ties the app store to the TV's region. To change the region to the UK:
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Open the Smart Hub Terms & Conditions page (Settings > Support > Terms & Policies on most models).
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On that page, press this sequence on the remote: Mute → Return → Volume Up → Channel Up → Mute.
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A region menu appears — choose United Kingdom, accept the terms, and the TV reloads with UK apps available.
Your TV must be connected to the VPN Router (UK) while doing this, or the UK apps may not appear.
Checking your TV is connected correctly
Load the Web Browser on your Smart TV and visit iplocation.net — your ISP should no longer show (e.g. Virgin Media, BT, Sky, TalkTalk); instead you'll see one of our VPN providers.
If your Smart TV doesn't get an internet connection using DHCP over WiFi or wired, you may need to disable DHCP and use manual network settings instead — see Manual Network Settings.
IPTV still not working? It may be worth contacting your provider and letting them know you're using a VPN — some require registration of VPN-based IP addresses. If you're configured correctly and it's still not working, the IPTV service itself may be having server or broadcast issues.
Older Samsung TV models: changing your region
Your Smart TV is normally configured to run the app store for the country it was bought in. The sequence above covers current models — if your TV is older, one of the methods below may apply instead. Your Smart TV also needs to be connected to your VPN Router with the setting for the country you want — see Change Country on VPN Router.
Most models
Press Smart Hub on the remote, then once it's loaded press », 2, 8, 9, « (fast-forward, 2, 8, 9, rewind). Select your country under Internet service location, agree to the terms, and let Smart Hub update — it will reinstall default apps for that region.
F-Series
With TV selected as the source, go to Menu > System > Setup (or Support > Self Diagnosis > Reset if Setup isn't available), and stop when you reach the Smart Hub Terms & Conditions page. Press Mute > Return > Vol+ > Chan Up > Mute, then select your country and let setup finish.
If you're using a Blu-Ray player, the same sequence works there too — press it from the home screen with no disc in the player.
H-Series
From the remote, press Menu > Smart Hub > Reset Smart Hub, then Open Smart Hub > Setup Smart Hub > Start. When the Terms load, press », 2, 8, 9, «, select your country, agree to the terms and choose your source. Power the TV off and back on once setup finishes.
Keith
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