If the Liberty Shield app won’t connect to any server, it’s almost always a simple login/authentication issue — and a password reset fixes it in a couple of minutes.
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Go to our password reset page and use Forgot Password to set a new password — you’ll receive an email with the new password.
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Open the app, sign out, and sign back in with the new password.
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Try connecting again — on a different server if the first doesn’t respond.
Also check your subscription is active on your dashboard — the app cannot connect on an expired account.
Still stuck? Please don’t hesitate to contact our support team for further assistance.
Greg
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