If your Liberty Shield VPN app isn't connecting to any server, it often means there's a simple authentication issue. Here's how to quickly resolve it: Reset Your Password: Go to our password reset pag...
If you are using our Liberty Shield VPN service to access Channel 4 (via their app or website) and are encountering not available in your current location errors, buffering, or specific error codes li...
If a UK streaming service says you're not in the UK while connected to Liberty Shield, work through these three fixes — they resolve almost every case: 1 — Get a fresh UK IP Log in at www.libertyshiel...
If you are blocked from access certain websites with your UK ISP (Internet Service Provider), perhaps even our own site at LibertyShield.com - then here is the reason why and how to unblock. In the ea...
Yes — but Amazon Prime Video has one extra requirement compared with Netflix: You need a Prime account registered in the country whose content you want (e.g. a UK Prime account for UK Prime Video). Yo...
Liberty Shield supply 2 models of our pre-configured VPN Router, with both models manufactured by Mikrotik. The below comparison video shows speed testing Virgin Media as the ISP plus individual spee...
If your just getting started with your VPN or VPN Router then you may see acronyms including PPTP, L2TP and OpenVPN and wonder what these mean. These are currently the 3 most popular VPN security tunn...
Yes. With an active Netflix subscription, Netflix shows you the library for whichever country your device's connection appears in — so connected to our UK server you get UK Netflix, on our USA server ...
If our support team suggests a remote session, we connect to your computer screen (with your permission, while you watch) to fix configuration issues directly. Remote sessions are available 10am–4pm U...
You can safely use the WPS button on our VPN Routers to connect devices without typing the WiFi password. Press the WPS button briefly — a short single press only. The reset and WPS functions share bu...