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VPN Routers

  • Quick Start Guide for VPN Routers

    This Quick Start Guide is a digital copy of the blue booklet included inside your VPN Router box. <strong>&amp;amp;lt;br&amp;amp;gt; &amp;amp;lt;br&amp;amp;gt;</strong> You can also download the full ...

  • IPTV Blocked - Streaming Problem

    The first and most important thing you should be aware of with IPTV is that our VPN service (no matter which country you set your VPN Router on) cannot be blocked by ISPs etc. We also strongly recomme...

  • Using WiFi Extenders with VPN Router

    WiFi Extenders can be connected to your VPN Router to boost the signal from your VPN Router throughout your entire home or office in order to get a reliable VPN network performance in every corner.  W...

  • Using Powerline Adapters with VPN Router

    Connecting a powerline adapter to your VPN Router is a great way to get the best possible connection for devices in different rooms to your VPN Router location. Which models of Powerline Adapter do yo...

  • Can't see WiFi anymore?

    The most common reason for this is that your subscription has expired.  If you do not have an active subscription your router will turn itself to sleep. Please login to your account on our website and...

  • Router Speed Problems

    Speed issues with your VPN Router are generally always related to the way your local ISP routes to our VPN network.  There are several self-help steps you can take to improve the speed you are getting...

  • Router Admin Access

    Whilst we appreciate some customers may wish to access the localised settings menu on the VPN Router, this is not something we are able to provide. The VPN Router has been configured with software spe...

  • Router Activation Problems - SSID & Trial Code

    If you have received your router you will need to first activate your router here: https://www.libertyshield.com/activate Please be careful when entering your activation code which you will find on th...

  • LAN Ports Not Working (Disable DHCP)

    Sometimes a device connected to the ethernet (LAN) ports on your device will not get an IP address automatically from the VPN Router.  This issue is most common with streaming media devices, including...

  • Enable VPN Passthrough on Virgin Media

    If your VPN or VPN router fails to connect and you are a Virgin Media internet customer the issue is more than likely to be that your SuperHub has PPTP and/or L2TP passthrough disabled.  Please follow...