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VPN Routers

  • Quick Start Guide for VPN Routers

    This Quick Start Guide is a digital copy of the blue booklet included inside your VPN Router box. <strong>&lt;strong&gt;&amp;lt;strong&amp;gt;&amp;amp;lt;strong&amp;amp;gt;&amp;amp;amp;amp;amp;amp;amp...

  • IPTV Blocked - Streaming Problem

    First, the important bit: our VPN network uses domestic residential IPs and cannot be blocked by ISPs — so if your IPTV service stops working, the block is almost never on our side. Here's how to work...

  • Activation Preference

    When you activate one of our Pro AC2 model VPN Router (black colour), you will be prompted to choose: Max Speed or Max Encryption With 'Max Speed' your VPN Router will be assigned to the fastest OpenV...

  • Pinning VPN Router - Firmware Update

    Only carry out this procedure when asked to by Liberty Shield support. 'Pinning' updates your VPN Router's firmware using the recessed button, and doing it unprompted can leave the router unconfigured...

  • Can my ISP slow down my VPN Router speed?

    Technically, no — your ISP cannot see that you're using a VPN. All they see is a single encrypted connection to one address; the sites and services you use inside it are hidden. That means they can't ...

  • Using WiFi Extenders with VPN Router

    A WiFi extender can boost your VPN Router's WiFi to reach every corner of the house — devices connected through the extender are still on the VPN. Set the extender up to repeat your Liberty Shield WiF...

  • Using Powerline Adapters with VPN Router

    Powerline adapters carry your network over the house's electrical wiring — ideal for getting a stable VPN connection to a TV or box in another room without long cables. Plug adapter 1 into a wall sock...

  • Can't see WiFi anymore?

    The most common reason for this is that your subscription has expired.  If you do not have an active subscription your router will turn itself to sleep. Please login to your account on our website and...

  • Router Speed Problems

    Speed issues with your VPN Router are generally always related to the way your local ISP routes to our VPN network.  There are several self-help steps you can take to improve the speed you are getting...

  • Router Admin Access

    We're sometimes asked for the VPN Router's admin password so customers can access the router's internal settings menu. We don't provide admin access — here's why, and what to do instead. The router ru...