LIBERTY SHIELD SUPPORT CENTRE

We have a comprehensive knowledge base full of helpful guides, videos and tips. Fanatical about customer support + 365 days
We’re open for quick support from 9am until 9pm (UK time), 7 days per week.

Setup Guides for VPN

• Windows

• Apple

• VPN Routers

• Android

• Media Streaming Boxes

Popular in Setup Guides for VPN

1. Manual VPN - iPhone and iPad (L2TP)

2. IPTV Blocked - Streaming Problem

3. Enable VPN Passthrough on Virgin Media

4. MAG Box with VPN Router

5. VPN Software - Windows 10 & 11

Setup Guides for Proxy

• Windows

• Mac

• Games Consoles

• Android

Popular in Setup Guides for Proxy

1. Manual Proxy - iOS (iPhone and iPad)

2. Proxy Setup — Google Chrome (Windows)

3. Proxy Setup — Safari (Mac)

4. Proxy Setup - Google Chrome (Mac)

5. Internet Explorer

FAQ

• Subscription Questions

• General Questions

• Speed Issues

Popular in FAQ

1. How do I stop or remove ISP blocking?

2. PPTP vs L2TP vs OpenVPN

3. VPN Speed Issues (VPN Router)

4. Lite vs Pro vs Pro 6 VPN Routers

5. Register an international Apple Account without a card

Self Help

• Self Help

  Quick self-service fixes for the most common issues — no ticket needed.

Popular in Self Help

1. Your router control panel: what Manage Router can do

2. Liberty Shield WiFi disappeared?

3. Streaming service says you're not in the UK? Get a fresh IP

4. Fix it yourself in 5 minutes — start here

5. Payment failed or service stopped? Fix billing in 2 minutes